• FAQs Unlocked

Attack Tee FAQ

1. General FAQs

What is the Attack Tee?

The Attack Tee is a cutting-edge batting tee and accompanying app that allows baseball & softball players to feel an MLB swing's attack angle, based on extensive research into the modern game's most successful hitters.

We believe in attacking the inside of the ball, grooving attack angles optimized to do damage from each pitch location, and staying on those angled planes as long as possible.

How does the Attack Tee work?

The Attack Tee integrates with an iOS app, providing visual guidance for setting the tee at the ideal attack angle for various pitch locations batters face.

The app also tracks session duration, the number of swings your ballplayer has each session, and offers performance data tracking over time in a simple and gamified way–see how your swings rank against the rest of the world on our leaderboard.

Who is the Attack Tee suitable for?

The Attack Tee is designed for youth players, adult players, and coaches at all skill levels, from beginners to professionals. It’s the show, don’t tell the batting tee backed by science–but made for everyone.

2. Product Setup and Usage

How do I assemble the Attack Tee?

Just follow the included instructions to assemble the tee. In our own internal tests, most were able to set it up in 30 seconds to 1 minute–and did so without glancing at the instructions even once.

Once the physical tee is ready to go, download the Attack Tee iOS app, create your account, and the app will guide you through the ideal attack angle setup process in seconds.

How do I calibrate the Attack Tee with the iOS app?

Attach your iPhone to the top of the tee, open the Attack Tee app, and follow the on-screen instructions to set the tee mouth at the desired attack angle based on the pitch location you’re training to hit.

What devices are compatible with the Attack Tee iOS app?

The app is compatible with iPhones running iOS 11.0 or later.

How do I set up the Attack Tee for a left-handed hitter?

In the app, select the option for a left-handed hitter during the setup process. Follow the calibration instructions to adjust the tee accordingly.

How do I adjust the tee for different pitch locations?
  1. First, use the app to select the desired pitch location.
  2. Then simply adjust the position of the tee’s base relative to the batter’s stance–inside or outside on the hitter, and deeper in the zone versus more shallow.
  3. Adjust the height of the tee’s extendable stem higher or lower, as needed.
  4. Finally, adjust the tee's mouth to the recommended attack angle for that particular location.

3. Warranty and Returns

What is the warranty on the Attack Tee?

The Attack Tee comes with a 1-year money-back warranty. If you’re unhappy, let us make it right for you ASAP.

We believe in attacking the inside of the ball, grooving attack angles optimized to do damage from each pitch location, and staying on those angled planes as long as possible.

How do I make a warranty claim?

Contact customer support with proof of purchase and a description of the issue or product defect you’re facing, and we’ll take it from there.

4. Safety and Liability

Are there any safety guidelines I should follow when using the Attack Tee?

Yes, follow all setup and usage instructions provided. Avoid using the tee in a manner inconsistent with its intended use to prevent injury or damage.

Ensure your hitter has enough space to safely practice on the Attack Tee, allowing them to swing their bat without risking damage to people or objects in their swing path.

What if my phone or tablet gets damaged while using the Attack Tee?

We are not liable for any damage to your phone, tablet, or other devices used with our products. Use of the Attack Tee is at your own risk.

5. Contact and Support

How can I contact customer support?

For any questions or issues, you can contact us at info@attackletics.com. Our support team is available to assist you with any inquiries.

iOS App FAQ

1. Getting Started

How do I download the Attack Tee iOS app?

The Attack Tee iOS app can be downloaded from the Apple App Store. Search for "Attack Tee" and click "Get" to install the app on your iPhone.

How do I create an account?

Open the app, click on "Sign Up," and enter your email, name, and password. Follow the on-screen instructions to complete your account setup.

How do I log into my account?

Open the app, click on "Log In," and enter your registered email and password.

2. Account Management

How do I reset my password?

On the login screen, click "Forgot Password?" Enter your registered email to receive a password reset link. Follow the instructions in the email to reset your password.

How do I change my account information?

Go to "Profile" in the app settings. You can update your name, email, and password from there.

How do I delete my account?

Navigate to "Settings," select "Delete Account," and confirm your decision. Please note that this action is irreversible.

3. App Features

How do I start a training session?
  1. Go to the "Session Setup" screen, select your hitting side (left or right-handed).
  2. Choose the pitch location from the 9 options.
  3. Calibrate the attack angle of the tee mouth.
  4. Click "Start Session" to begin your tee session.
How do I calibrate the Attack Tee?

Attach your iPhone to the top of the tee and follow the in-app instructions to set the tee mouth at the desired attack angle.

How does the timer feature work?

During a session, the app tracks the duration of your workout. The timer starts automatically when you begin and stops when you end the session by tapping “END SESSION.”

How do I view my swing statistics?

After completing a session, go to the "Analytics" screen to see detailed metrics such as total swings, session duration, and performance over time.

How does the leaderboard feature work?

The leaderboard displays the top users based on the total number of swings taken. Compete with other users and see your ranking grow overtime.

How do I access exclusive deals?

Navigate to the "Deals" tab in the app to view and redeem special offers on related sports products.

4. Technical Support

The app is not working correctly. What should I do?

Ensure your app is updated to the latest version. Restart the app and your device. If the problem persists, contact our support team at support@attacktee.com.

My session data is not syncing. How can I fix this?

Check your internet connection, ensure the app is up to date, and try logging out and logging back in.

How do I report a bug or issue?

Go to "Settings," select "Send Feedback," and describe the issue. Our support team will address it promptly.

5. Subscription and Payments

How much does the subscription cost?

The app is available for $97 per year, with a 30-day trial period.

How do I manage my subscription?

Subscriptions are managed through your Apple ID account settings. You can upgrade, downgrade, or cancel your subscription there.

What happens if I cancel my subscription?

You will retain access to the app until the end of the current billing period. After that, premium features will no longer be accessible.

6. Data Privacy

How is my data used?

We collect data to enhance your experience, track performance, and offer personalized deals. Your data is protected in accordance with our Privacy Policy.

Can I delete my data?

Yes, you can request data deletion by contacting our support team. Your data will be permanently removed from our servers.

7. Performance and Analytics

How can I use the app to improve my swing?

The app facilitates real-time feedback on your swing mechanics, tracks your performance over time, and helps you understand and optimize your attack angle for different pitch locations.

What does the leaderboard feature do?

The leaderboard tracks and displays users with the most swings taken overall in the app, fostering a competitive community among users.

How do I view my swing statistics?

After completing a session, go to the "Analytics" screen to see detailed metrics such as total swings, session duration, and performance over time.

How do I access exclusive deals?

Navigate to the "Deals" tab in the app to view and redeem special offers on related sports products.

8. Contact and Support

How can I contact customer support?

For any questions or issues, you can contact us at info@attackletics.com. Our support team is available to assist you with any inquiries.